PMG Investment Solutions AG

PMG Investment Solutions AG was growing rapidly. New mandates from banks, pension funds, and family offices. Expanding operations across Switzerland, Luxembourg, Liechtenstein, Cayman Islands, and Malta. Assets under management climbing toward CHF 4 billion. 

Success created a new requirement: the firm needed technology infrastructure that could scale alongside the business.

“One of the biggest challenges with the old setup was working in a team with a four-eyes principle, ensuring it remained error-free and that the other person could easily trace what was done,” explains Marjan Ristov, Senior Portfolio Manager at PMG. 

At the time, portfolio management relied on Excel with workflows stored in SharePoint. “Based on these Excel sheets, the portfolios were managed,” Marjan recalls. The approach worked and PMG ensured portfolio accuracy through experienced staff and structured checks, but scaling it presented challenges. With 36 accounts, multiple portfolios, and trades executing across time zones, maintaining the dual control principle required increasing manual coordination. 

Reconciliation was time intensive. Tracking position updates across the team required careful coordination and, maintaining real-time transparency became increasingly demanding as operations expanded.

For a team of approx. 50 people delivering institutional services across multiple jurisdictions, each with distinct regulatory requirements, the question became clear:  

How to scale operations while maintaining the precision and control the regulatory and legal framework imposes and that clients expect? 

In 2020, PMG partnered with etops Asset Manager Pro to build that foundation.  

PMG evaluated multiple providers, but the question evolved beyond features. It wasn’t just about handling current operations, it was about scaling future ones. And critically, it was about finding a platform that would continue improving over time.

“In Etops, we found a reliable partner who develops solutions for asset and portfolio management that we can refine dynamically,” Marjan notes.

The evaluation revealed what PMG needed: a platform built for genuine multi-jurisdictional complexity. Each region brought its own compliance framework, its own regulatory requirements, its own configurations. Flexibility was not optional, it was the baseline.

But flexibility without partnership is just configuration options. What set Etops apart was the collaborative approach. And importantly, PMG saw a partner invested in making the product better for all clients, not just delivering a fixed solution.

The platform wouldn’t just solve current challenges, it would evolve as new ones emerged.

From day one: Systematic operations.

Guided by PMG’s disciplined operating procedures, etops Asset Manager Pro runs continuously throughout the trading day, handling all accounts with complete transparency. PMG’s portfolio management and trading teams follow a consistent morning routine: verify overnight processing, confirm Bloomberg data feeds, review compliance status. All before the 8:30 AM team meeting.

“The first thing you do each morning is verify that overnight processing worked and the data is current and correct,” Marjan explains. “For our clients, it’s crucial that portfolios are accurately represented before markets open.” 

All-day visibility: One platform, complete control.

For PMG’s portfolio managers and traders, etops Asset Manager Pro has become the central workspace for steering daily activity. “etops Asset Manager Pro is being used all day, so it’s the main tool” Marjan says. 

The Order Management provides real-time execution monitoring. “You can see which trades are running, execution percentages, and where you need to monitor if something’s moving too fast or too slow,” Marjan explains. 

The Compliance Engine operates across three layers: pre-trade, post-trade, and post-booking.

Reconciliation runs continuously across all 36 accounts. “For any asset manager operating across multiple jurisdictions and time zones, it is challenging to keep track of everything and ensure everyone is aligned without a professional solution like this.” Marjan observes. 

The four-eyes principle finally works.

“etops Asset Manager Pro offers dynamic inventory management, we can trade during the day and it’s always traceable: what was done, when, and by whom,” Marjan explains. Real-time data visibility allows the dual control principle to work exactly as intended, with both reviewers always working with the same current information.

Since using etops Asset Manager Pro, PMG manages 36 accounts with complete oversight, a scale their new infrastructure was built to handle.

80% reduction in reconciliation time across all accounts. Automated position verification eliminates manual cross-checking between internal records and management company data.

100% audit trail coverage for every portfolio action. Every trade, modification, and update recorded automatically with timestamps and user IDs, enabling the four-eyes principle.

99.9% reduction in compliance-related errors through multi-layered verification. Pre-trade, post-trade, and post-booking checks create what the team describes as an almost “rock-solid” compliance foundation.

Real-time execution transparency across all trading activity. Instant visibility into order status and execution progress eliminated the uncertainty and manual tracking of the old workflow.

For PMG’s clients, this translates into consistently reliable reporting, faster reaction times, and the assurance that complex mandates across several domiciles are overseen by an experienced team supported by institutional‑grade infrastructure. It allows PMG’s specialists to invest more time in strategic portfolio decisions and client dialogue, while routine controls and reconciliations run largely in the background. 

As PMG continues growing across new domiciles and client mandates, the platform scales with them. That’s the difference between software and a true operational foundation.